Privacy Policy

1. PRIVACY POLICY

CROWNED Magazine is published by Dewi Hijab Universe Ventures. This Privacy Policy explains how we collect, use, disclose and protect personal information when you visit the CROWNED Magazine website, purchase a magazine, contact us, or otherwise interact with our services.

INFORMATION WE COLLECT

Depending on how you use our website, we may collect:

  • Name

  • Email address

  • Telephone number

  • Billing and delivery address

  • Order and transaction details

  • Information submitted through enquiry or contact forms

  • Membership information, where applicable

  • Website and device information, such as IP address, browser type and device type

  • Other information you choose to provide to us

Payment details may be processed directly by our payment service providers. We do not need to retain full payment-card information where the payment provider handles that information on our behalf.

HOW WE USE YOUR INFORMATION

We use personal information where reasonably necessary to:

  • Process and fulfil purchases

  • Deliver digital magazine editions

  • Arrange delivery of printed editions

  • Respond to enquiries and customer-service requests

  • Manage memberships and customer accounts, where applicable

  • Send order confirmations and service-related communications

  • Send marketing communications where you have provided the appropriate consent

  • Maintain transaction and business records

  • Improve our website, products and services

  • Detect and prevent fraud, misuse or unauthorised activity

  • Comply with applicable legal and regulatory obligations

MARKETING COMMUNICATIONS

We may send newsletters, magazine announcements, offers or other promotional communications where you have consented to receive them or where otherwise permitted by applicable law. You may unsubscribe from marketing communications at any time by using the unsubscribe option provided or by contacting us.

DISCLOSURE TO SERVICE PROVIDERS

We may share relevant personal information with service providers that help us operate CROWNED Magazine, including providers of:

  • Website hosting

  • E-commerce and digital product delivery

  • Payment processing

  • Email communication

  • Shipping and fulfilment

  • Website analytics and technical services

These parties receive information only where reasonably necessary for the services they provide.

We may also disclose information where required by law, court order, regulatory authority or where necessary to protect our legal rights, customers or business.

DIGITAL MAGAZINE PURCHASES

When you purchase a digital edition, your email address and order information may be used to provide your purchase confirmation and digital download access. Digital purchase records may be retained for customer service, accounting, transaction records and other legitimate business purposes.

COOKIES

Our website may use cookies and similar technologies to:

  • Keep the website functioning properly

  • Remember preferences

  • Understand website traffic and usage

  • Improve website performance

  • Support relevant marketing and analytics activities

You may be able to control cookies through your browser or device settings. Some website functions may not operate correctly if certain cookies are disabled.

INTERNATIONAL PROCESSING

CROWNED Magazine serves customers internationally. Some of our technology, payment, hosting, email, analytics or delivery service providers may process information outside Malaysia. Where personal information is transferred or processed across borders, we will take steps required under applicable data-protection requirements.

DATA SECURITY

We take reasonable measures to protect personal information against unauthorised access, disclosure, alteration, misuse or loss. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

RETENTION

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, maintaining business and accounting records, resolving disputes and meeting legal obligations.

ACCESS AND CORRECTION

Subject to applicable law, you may request access to or correction of personal information we hold about you. You may also contact us regarding questions about how your information is collected, used or disclosed.

CONTACT

For privacy enquiries or requests relating to your personal information:

CROWNED Magazine
Dewi Hijab Universe Ventures
+6 011 1974 5966
crownedmagazinedhu@gmail.com

© 2026 CROWNED Magazine. All Rights Reserved.